SurveyMonkey Improves Microsoft Teams Integration

SurveyMonkey, an online survey tool, today announced updates to its software integration with Microsoft Teams that improve the flow of information between employers and their remote workers. With the latest update to the SurveyMonkey app within Microsoft Teams, users will be able to share feedback data from any SurveyMonkey survey within their Teams channels. Adding diversity-focused models can help organizations use instant feedback to improve the employee experience. This can be done directly from a business messaging platform, a place where many people already spend a large part of their day, whether or not they work remotely.

As the driving force behind this decision, SurveyMonkey cited its recent survey of more than 3,000 workers, where the company collected key data on the impact of the coronavirus on their engagement, productivity and social ties in a wide variety of areas. American companies. The survey found that 28% of those polled said their level of engagement at work had decreased, and 25% said their productivity had been affected. Ironically, 71% of those polled said they wanted to continue working from home at least part-time after the pandemic.

Faced with implementing a way of working that clearly isn’t helping everyone’s productivity, SurveyMonkey sees managers facing the need to find new ways to stay in touch with remote workers, keep focused and productive. The company believes that the smart use of surveys, polls and quizzes, especially within an “always-on” application like Microsoft Teams, is a way to keep that engagement and to hold managers much more accountable. informed about employee sentiment.

Employee login overlay

Business messaging apps, exemplified by Microsoft Teams, are uniquely designed to keep employees connected. This has made it a powerful tool for companies looking to boost a collaborative work experience in recent months. By adding SurveyMonkey’s validated survey models, robust analytics, and reporting capabilities to an app like Teams, customers get a different layer of connection to the workplace on a platform than employees. use throughout the day.

“We have moved from adapting to remote work to planning for the future of work. Our vision for the SurveyMonkey app for Microsoft Teams is to help organizations improve remote working by revolutionizing the way leaders connect with their teams, while promoting their overall well-being, ”said Samantha Bufton, Senior Vice President of Products at SurveyMonkey.

SurveyMonkey sees managers using its Teams integration to quickly gather dynamic feedback at both the individual and team level and provide other touchpoints such as asking employees about recently completed training, research opinions on daily work topics and similar endeavors. Users benefit from a range of customizable pre-built templates, as well as the ability to create surveys without leaving Microsoft Teams.

“Employees are much more digitally present. Our study shows that more than 40% of workers have been spending more time on video calls, emails and instant messaging since the start of the pandemic, ”added Bufton.

Focus on diversity, equity and inclusion

Image courtesy of SurveyMonkey

As part of the Team Onboarding Update, SurveyMonkey has also added Diversity, Equity, and Inclusion (DE&I) survey templates to help business leaders and human resources ( HR) to understand the impact of racism on their workforce and whether or not they promote a sense of belonging and inclusion in their organization. It has become an urgent need for many companies striving to ensure a more inclusive work culture.

“The new features of SurveyMonkey [Teams] The integration will help businesses move forward and really think about the employee experience, ”said Mike Ammerlaan, marketing director of the Microsoft 365 ecosystem at Microsoft.

Employees also have access to private surveys so they can send surveys beyond their team channels to individuals or group chats. Extended investigation capabilities can include up to 20 questions along with enhanced security that meets strict Microsoft standards. Microsoft Teams users who have a SurveyMonkey account can access these features immediately. Learn more about the app here or install the app directly from the Microsoft Teams app directory.

Do you have questions about technology and its use to manage employee engagement? Join [email protected] discussion group on LinkedIn and you can ask the vendors, other professionals like you and the publishers of PCMag. And don’t forget to subscribe to PCMag Small Business Update newsletter to keep track of all company coverage and reviews.

Further reading

Opinion on the online survey tool

Leave a Reply

Your email address will not be published.